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MarketplaceShaherezada Travel2025
Shaherezada Travel — tour and enquiry management system
A tour catalogue, one inbox for enquiries from every channel, a partner database, automated commercial offers and online payment.
0
Enquiries lost
5x
Faster proposals
Challenge
Enquiries arrived through Instagram, Telegram and phone calls with no history, and managers regularly answered the same client twice.
Solution
We merged every channel into a single enquiry stream and added tour cards with day-by-day programmes, a hotel and transport partner base, automated proposals and SMS notifications.
Result
Not one enquiry was lost in a year and proposals are prepared five times faster.